Privacy Policy

Teo Productions Limited ("we", "us", "TeoTV+") operates the TeoTV+ streaming platform at teo-tv-plus.com. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data We Collect

• Account data: your name, email address, and password (encrypted).
• Payment data: handled by our payment provider, Stripe. We do not store your full card details.
• Usage data: watch history, profile preferences, and device information.
• Technical data: IP address, browser type, and app interaction data.

How We Use Your Data

• To provide and manage your account and subscription.
• To process payments and deliver purchased content.
• To recommend content and improve your experience.
• To communicate with you about your account and service updates.

Legal Basis

We process your data based on: performance of a contract (providing the service), our legitimate interests (service improvement), and your consent (where applicable).

Data Sharing

We share data with trusted third parties only as necessary: Stripe (payment processing), our email provider (transactional emails), and cloud hosting providers. We never sell your data.

Data Retention

We retain your data for as long as your account is active, and for a reasonable period afterwards for legal and accounting purposes.

Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your data, and to data portability. To exercise these rights, contact us at info@teo-tv-plus.com.

Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use cookies for third-party advertising.

Contact

If you have questions about this policy or your data, email info@teo-tv-plus.com.